Innovative technologies have practical uses but a limited talent pool that can execute them. This combination presents an opportunity for MSPs to be entrepreneurial and take part. Although some might find innovative technologies like blockchain, drones, or the internet of things a bit futuristic, many managed service providers are not able to take advantage of them. Trend Watch
Blockchain for Data Decentralization
Many people think of blockchain technology when they hear it. Although Bitcoin and other cryptocurrencies use blockchain technology, the applications of blockchain technology far exceed that of decentralized financial services. This emerging technology is essential for decentralizing data because it uses a distributed ledger system to allow transactions to be made between multiple parties in a shared space. According to Adam Lesh (CTO of The Maker Foundry, and cochair of CompTIA’s Blockchain Advisory Council), blockchain and its applications can be used to meet many business requirements today.
As companies seek to better understand customers and gather information, data has become more valuable. The web has changed significantly and continues to evolve. This wasn’t always true. These stages are often referred to as Web 1.0/2.0 and Web 3.0 in the industry.
Web 1.0: These static pages were primarily intended for informational purposes.
Web 2.0: Dynamic pages that allow commerce transactions to be made, but are centralized and controlled by enterprise companies.
Web 3.0: Individuals can control and own their data through decentralization

Currently, Web 2.0 is the state of affairs. However, blockchain technology has the potential to propel us into Web 3.0.
MSPs have Blockchain Opportunities
Blockchain technology allows for transparent ledger systems that allow knowledge to be visible to all and remain immutable. Blockchain technology allows MSPs to gain greater insight into the tracking of products and transactions. Lesh stated that defi-decentralized finance is the most important area for blockchain right now. This is the most important growing area. The supply chain is another great way to leverage blockchain technology. Smart contracts are used to track and manage movement through the supply chains. Lesh hopes that Blockchain will be the technology to give control back to individuals, not large corporations.
Drones for data collection
Drones are no longer toys or military tools. They have become valuable business tools. The drone industry is expected to grow to $43 billion by 2024, with applications in almost all industries. Drones are used to capture aerial photos and videography data, which helps to reduce worker danger.
Ted Parisot is co-founder of Helios Visions, and vice chair of CompTIA’s Drone Advisory Council. He has observed a lack of practical drone operation skills among the workforce, and recommends that MSPs prepare for basic drone flight and software support. Parisot says, “You can start with drones by taking aerial photographs and videos for marketing purposes or by supporting drone service providers with cloud services or other IT solutions.”
Parisot sees great potential in drones in the infrastructure sector. They can help keep roads and buildings in good condition. He notes that “a lot of roads need to be repaired, especially with the infrastructure bill.” Drones are a great tool to aid in this process. Agriculture has a lot of land to cover. We are also seeing a lot more drone delivery.” Parisot suggests that MSPs start by performing basic operations. It’s easy to identify a specific use case from there.
Connecting Technology and IoT
Businesses are increasingly using the internet of things (IoT), for multiple purposes. This includes helping to increase efficiency and speed up operations. According to Jill Klein (senior leader of IoT For Sirius and cochair of CompTIA’s IoT Advisory Council), this popularity is providing MSPs with many opportunities to benefit from IoT in business. She highlighted several statistics that highlight the potential.
69% of enterprises have IoT devices on more networks than computers.
84% of security professionals believe IoT devices can be more vulnerable than computers.
Only 16% of enterprise security managers believe they have sufficient visibility into t